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Testimonials & Comments
Steve Hoffacker, CAASH, CAPS, CGP, CMP, CSP, MCSP, MIRM, offers many products and services, and many of his clients and customers have commented about their association with Steve.
Listed below are some the comments that been received grouped by general topic of "Sales Coaching," "Sales & Marketing Strategies," "Workshops & Classes," "Books," "Blogging - Business Posts," "Blogging - Motivational Posts," "Blogging - Photo Posts," "Blogging - Political Posts."
Sales Coaching
"Steve understands the challenges faced by small volume builders and remodelers like myself. He understands that most of us don't have large staffs dedicated to marketing and selling our homes and services. Steve works one on one with his clients through regular coaching sessions conducted via telephone and supplemented with email to offer advice, strategies, and tips to help market and sell their homes and services. Steve is a great business partner and a friend." — Chuck Miller, CMB, CGP, MIRM, Chuck Miller Construction, Hidden Springs, ID
"I have been a top producer in my market place for more than 3 years now selling an average of $12 million dollars or real estate annually, and consistently finishing in the top 3 agents in the county. After three years, I wanted to not only maintain my current level of success but grow it to new heights. I was hesitant at first to engage Steve's services and pay $250 per month to have him council me on how to improve my business. It has been one of the best investments, I have ever made in my own personal and business development. Steve is an excellent listener and tailored his advice to my unique situation. He helps me hear myself better and bring out my own potential which lies waiting within me, rather than talking at me from a list of success skills. His services are extremely inexpensive in comparison to the value you receive in return. I plan to engage his services for as long as he continues to offer them. Don't wait, just do it, and you will be glad you did." — Steve Smith, RE/MAX Irish - Cooreman Neighborhoods, South Bend, IN
"Wow, what great benefits I have received from Steve's mentoring. It is not often that such a nationally recognized, skilled professional is available for hire at a team coaching level. I have been able to shorten my learning curve quite a bit in New Home Sales because of Steve, and would highly recommend him for training & coaching for even the most experienced professional." — Kitty Matkins, Community Representative, Cimarron Homes, Durham, NC
"Steve, I needed help making sales but wasn’t sure how to approach it. Now, in just the first 2 weeks since you started helping me, I generated 2 new leads using your techniques and converted one of them to a sale. Thanks." — Lance Hutchinson, President, Hutchinson Homes, Edmund, OK
"Anyone who would not want to gain access to your wealth of information is only putting limits on their potential, and I for one do not want to set limits on what I can accomplish in my career." — Randy Fox, Tarbell Realtors, San Bernardino, CA
"You have provided ‘here and now’ help. You use real world situations to provide insights that can help me right now. Your coaching has been very beneficial to me." — John Longan, Community Manger, Meyer-Livingston Homes, Oklahoma City, OK
"You have thought-provoking ideas, not just ideas out of a sales book. You tailor it to my personality and customize the ideas on how to be a better salesperson. Obviously you have been there and done some research along the way. You have been a lot of help to me." — David Fitzgerald, Community Manager, Newhaven Homes, Oklahoma City, OK
Sales & Marketing Strategies
"I would recommend Hoffacker Associates to any developer or builder that wants to increase their market share and perform to their highest potential. Your experience and keen insight to the 'forest' helps looking through the 'trees' much easier. And probably most important, is your 'Follow-Through' program. This is the icing on the cake, without 'Follow-Through,' our marketing dollars are wasted." — Richard D. Bavec, Director of Sales, River Hills Realty, Ltd., Valrico, FL
"I am very grateful that there is someone out there like you who can help us. I think we will take sales and marketing to another level here in Dothan and I really look forward to working with you." — Bart Liddon, President, Longleaf Associates, Dothan, AL
"Steve, thank you for your advice and insight over the past year. The strategies we’ve discussed and the different marketing ideas have been helpful. The various methods of dealing with noncommittal customers has given me the tools to be more aggressive with this type of buyer and help speed along the process with them, whether we signed or not. You may use me as a reference and I would recommend you highly to others in my field. Thanks again." — Scott Dube, President, Dube Design & Construction, Sago, ME
"We’ve sold everything we’ve had this past year – even our dogs. Everything’s been cleaned up. Boy, you’re good at what you do." — Greg Grisez, President, Distinguished Homes, North Canton, OH
"We put together your ABC’s of New Home Sales for use in our Oklahoma market. We were opening three new communities and needed a 'crash program' with which to start three new sales people that had never sold new homes. We are currently ahead of our sales budget of 91 for the year, and sold 18 homes in the month of July, setting a one-month company record." — Kent Payne, Sales Manager, Newhaven Homes, Oklahoma City, OK
"Thank you for helping us analyze and assess our market position and strengthen our total sales presentation. We appreciate your professional approach and thoroughness in helping us achieve a more competitive edge. Your comments and analysis are well conceived and have been very beneficial." — Vincent E. Adams, Sales & Marketing Director, Ironhorse, West Palm Beach, FL
"Please accept this letter as my testimony to your outstanding sales training skills. Both myself and the sales staff at the Tides Beach Club have benefited significantly from your ‘Sales Readiness Strategies Workshop.’ You have the ability to motivate not only those on our sales staff that are new to the sales field but you also have been a driving force to those of us who are seasoned professionals. It is without hesitation that I recommend Hoffacker Associates to anyone with the desire to increase their sales." — Chris Oelschlaeger, Vice President of Sales and Marketing, Tides Beach Club, North Redington Beach, FL
Workshops & Classes
"Steve, thank you so much for coming to the Volusia BIA to do a program on Blogging. It was extremely helpful. I've wanted to blog for a long time and didn't know where to begin. Now I do!" — Sara Rivers, Volusia BIA SMC Chair, Daytona Beach, FL
"We appreciate you teaching at our Association Steve! You have so much knowledge to share and our members are ready to soak it all up. Keep up the good work!" — Danielle Boutin, Realtors Association of the Palm Beaches, Lake Worth, FL
"Last week I had the opportunity to attend a round-table discussion led by Steve Hoffacker on ‘U-Marketing.’ Steve is an inspiring speaker and provided a plethora of real life tips and techniques on how to market yourself in order to generate more sales leads. He shared simple habits that I was able to immediately adopt. I plan to share 'U-Marketing' with everyone on our sales team." — Tanya Yarbrough, Director of Operational Marketing, Centex Homes, Nashville, TN
"First off let me say how nice it was to meet you and to say thanks for making school fun and entertaining. I learned much and enjoyed it." — Dan Hardy, Kitchen Art of Central Florida, Orlando, FL
"Thanks for providing such a great seminar so in tune with what is going on in the current market place. We look forward to utilizing everything we learned!" — Paul E. Krebs, President, Elite Homes, LLC, Brentwood, TN
"I sat in on your class on maintaining customer contact Friday and enjoyed it immensely. Thank you again for a very informative class, I will be sharing a lot of information with my on site team." — Linda Thomas, Realtor, CSP, Bosshardt Realty Services, Inc., Gainesville, FL
"Thanks for speaking to our sales and marketing group last month. You did a magnificent job and I certainly appreciate you taking the time to do this. You have a great understanding of the most important part of new home sales which is the total 'Follow-Through' process. This is significant to me as a sales manager, and a topic I know our group really got a lot out of. If I can be of help to you please feel free to call me in the future. Thank you again." — Scott Smallwood, Eddleman Properties, Birmingham, AL
Books
"I really enjoyed your books – they contain some great common sense ideas which have helped me to improve my sales approach." — Jeff Mancini, Australia
"The ABC's is great for rating customers. It gives you the ability to know who is ready and who is just looking and let’s you know who to follow-up with." — Darlene Arant, Sales Manager, M.J. Whelan Construction, Milford, MI
"I started reading your book and began underlining things I want to do. There are plenty of great ideas and I got a lot out of it." — Steve Peterson, Broker, Re/Max Associates, Cedar Rapids, IA
'Having an effective follow-through program is fundamental to consistent sales success, and your book offers a well-organized and thorough approach toward that end. Any on-site new home salesperson will be well served by reading this book and implementing these practices to increase their return on investment." — Scott Sim, Sales Manager, Pulte Homes, Englewood, CO
"Your book “The Official Handbook for New Home Sales Center Receptionists” is particularly helpful and insightful as I am just beginning work as a full-time receptionist at Arvida’s Victoria Park. Although the importance of a receptionist’s job is often overlooked, I appreciate your understanding the significance of the position. I desire excellence in fulfilling my role at Victoria Park, and your book has educated and encouraged me to daily apply these wise techniques." — Wendy Gabler, Receptionist, Arvida’s Victoria Park, DeLand, FL
"I have been teaching from your book “The Official Primer for New Home Sales Follow-Through” and one of my agents told everyone at a recent staff meeting how he had used some of the techniques such as standing while using the phone and gesturing. It was very effective for him. Your techniques emphasize what they need to do and make a huge difference." — Bonnye Burke, Sales Manager, Crossland Communities, Calabash, NC
"How can we who are in the real estate business ever thank you enough for the time and effort you have taken to create such an incredible sales tool as the “Follow-Through” book. Thank you again for having the vision to see what we needed to make our continued contact with the customers an easy and natural part of our sales process and taking the time to detail the process for us." — Carolyn Brannon, Manager, Brannon Realty Company, Southaven, MS
Blogging - Business Posts
"Steve, as always - you give us a great lesson in life and in business." — Tim Cash, Crye-Leike, Clarksville, TN
"Great analogy. I will keep this in my saved collection. Thanks." — Eric Villaverde, DoubleTree Home Inspection Services L.L.C., Phoenix, AZ
"Great sports analogy and 'Will we score every time? Maybe not, but why not be prepared just in case? 'Never hurts to be ready' is a great quote. You are very motivational indeed." — Ilyce Glink, Think Glink Publishing, Chicago, IL
"Your blog is a real value, great info. Keep it up." — Jim Fischetti, CSP, The Fischetti Group/Keller Williams, Raleigh, NC
"Keep up the good postings. We all love it." — Bo Hussung, Cogent Closing Associates, Nashville, TN
"Steve, your posts on Active Rain are always 'spot on.' Everyone should check them out." — Kitty Matkins, Realtor, Fonville Morisey Realty, Raleigh, NC
"Steve, I just checked out your blogs. Really, really good stuff!!!!!!!!!!!!!!!!!!!!!!!!!!!!" — Bob Schultz, Bob Schultz and the New Home Specialists, Boca Raton, FL
Blogging - Motivational Posts
"YAY Steve ~ The Voice of Reason - You have an uncanny way of speaking with many voices...his, hers, mine, yours! Insightful, truthful reality check, spot on and well worded." — Gail MacMillan, Home Sweet Home Florida, Titusville, FL
"Hey Steve, I wanted to thank you for this post. I've printed it out and have it taped to the wall near my desk." — Kevin Sandridge, Mortgage Broker, Signature Home Funding, Winter Haven, FL
"Steve, you already have helped! Your blogs are a constant source of inspiration." — Craig Rutman, Rutman Jandura Team, Cary, NC (November, 2008)
"I really need to make it a habit of starting my day on your blog...incredible pictures." — Karen Parsons-Fiddler, Great Western Realty Group, Mission Viejo, CA
"His genius thought up Speechless Sundays - an amazing photographer - mentor - coach and trainer.........he teaches a mean lesson!" — Liz Moras, Team Leader & Managing Broker, Keller Williams Valley Realty, Chilliwack, BC
"I love your Sunday pictures and sentiment...I'm not sure if you were a photographer first or a sales trainer or if perhaps your sales training inspired you to be a wonderful photographer. Either way you're inspiring." — Brenda Kunkel
"Steve - I love your posts because of the strong analogies. Great photos." — Ryan Shaughnessy, Preservation Real Estate Advisors, St. Louis, MO
Blogging - Photo Posts
"You take some of the best floral photographs I've ever seen." — Chris Ann Cleland, GRI, SFR, Long & Foster, Gainesville, VA
"I really need to make it a habit of starting my day on your blog...incredible pictures." — Karen Parsons-Fiddler, Great Western Realty Group, Mission Viejo, CA
"Thanks for the beautiful photo, Steve! You have the knack for making the camera show what the eye sees. I learned almost as soon as I started being at all serious about photography that that is the hardest thing to do. And we all benefit from your skill!" — Laurie Calhoun, Gloria Home Staging, Inc., Winter Springs, FL
"His genius thought up Speechless Sundays - an amazing photographer - mentor - coach and trainer.........he teaches a mean lesson!" — Liz Moras, Team Leader & Managing Broker, Keller Williams Valley Realty, Chilliwack, BC
"Steve, you have a great eye for details. All your pictures are outstanding … and this one is no exception." — Valerie Osterhoudt, Johnson Real Estate, Inc., Cromwell, CT
"I love your shots. Great Florida outdoor wildlife... Love it! Keep up the great work, Steve!" — Bob Hammerstein, Coldwell Banker, Hillsdale,NJ
"You are so good with these photo posts. Has anyone ever told you that you should make those motivational posters they have in break rooms at businesses across the U.S. I'm telling you, you're GOOD!" — Nicole Weidauer, The Egerer & Weidauer Team, Keller Williams Realty, Seattle, WA
Political Posts
"Great post - I only wish some politicians would read your blog." — Gary Coles, Venture Realty Group, Las Vegas, NV
"Wow! I am loving how you think. Please post lots more!" — Nanette Hilliard, Re/Max Preferred, New Glarus, WI
"Steve, you are doing a great job of getting the information out. Keep it up." — Kevin "Flag" Robinson, Crownline Home Builders, Twin Falls, ID
"Steve, your viewpoint is always refreshing! Thanks for another good one." — “Georgia” — non-registered member of the public
"I love this post - it brings things to light the way it should be reported - but unfortunately is not with the main stream media." — Nicholas Goglucci, Realtor, Re/Max Park Creek, Coconut Creek, FL
"I think you speak for most of America!" — Travis Newton, Senior Mortgage Banker, Today's Mortgage Group, Salem, OR
Steve Hoffacker / Hoffacker Associates LLC
