Connecting With Clients, Strategic Partners & The Public

  • This elective class is designed especially for occupational and physical therapists, designers, case managers, real estate agents, and anyone else who wants to take what they learned in the CAPS coursework and explore how to apply it to serve more people, provide more services, make more money, or expand your influence in your community as it relates to providing aging in place services.
  • This 5-hour (half-day), online, real-time, interactive, distance-learning course features live instruction and an opportunity to ask questions and participate during the program.
  • CE credits are provided for AOTA, APTA, NKBA, CAPS, AIBD, and other programs or organizations that allow self-reporting

Price range: $199.00 through $219.00

If you require any accommodations to participate in the online sessions, please let us know at the time of registration so we can plan accordingly.

All attendees must be registered and paid to participate, whether attending on camera or off camera, and whether sharing a device or not. Each participant must be registered separately using an individual checkout.

By registering, you agree to be added to Steve Hoffacker’s email contact list and to receive course-related communications.

Steve Hoffacker intends to conduct classes as scheduled; however, if circumstances beyond his control arise, classes may be rescheduled. Registrations may be transferred to another date without penalty. No refunds are provided.

There are no discounts or incentives except for existing students of Steve Hoffacker classes or dues-paying members of the National Association of Home Builders. These are the only price incentives. All other participants pay the same tuition to ensure an equitable learning environment.

Course Highlights: What You’ll Gain

This 5-hour (half-day) live online course, led by Master CAPS Instructor Steve Hoffacker, provides actionable strategies and insights into building a successful aging in place practice.

Key Learning Objectives:

  • Diverse Service Offerings: Cite 5 non-clinical evaluation and assessment services for aging in place clients.
  • Effective Assessment Approaches: Recall 2 major evaluation methods and typical execution strategies.
  • Client Quality of Life Improvement: Describe 3 specific ways to use assessment tools to enhance client well-being.
  • Business Opportunity Creation: Express 5 distinct methods to leverage your skills and passion into profitable ventures.
  • Service Billing & Pricing: State 2 specific billing methods and articulate appropriate fees for your services.
  • Strategic Professional Connections: Illustrate how to connect with vital marketplace professionals and cultivate referring relationships.
  • Underutilized Program Discovery: Identify 2 programs to effectively connect with individuals needing your services.
  • Market Demand for Non-Clinical OT Services: Explain the growing demand for non-clinical occupational therapy services in environmental adaptation.

Why This CAPS Elective is Essential

Many CAPS professionals, particularly those not directly involved in construction, often wonder how to translate their certification into a sustainable livelihood. This course directly addresses that question, focusing on how to:

  • Identify appropriate aging in place services that are in high demand
  • Price your services effectively for profitability
  • Develop a full-time commitment to aging in place services, creating a new and profitable venture
  • Leverage your existing expertise to provide valuable non-clinical services in home and community environments

Course Structure & Delivery

  • Format: Live, online, real-time, interactive distance learning via Zoom. Not self-paced or pre-recorded and not recorded for later viewing.
  • Duration: 5 Contact Hours / 0.5 CEUs (half-day).
  • Prerequisite: Completion of the CAPS designation program is recommended, though non-CAPS professionals may also benefit.
  • Interaction: Opportunities for live questions and participation throughout the program.
  • Small Class Sizes: Enrollment is limited to ensure an interactive learning environment and personalized attention.

Continuing Education Credits

CE credits are provided for a wide range of professional organizations and programs, facilitating your ongoing professional development.

  • AOTA Approved Provider: Steve Hoffacker LLC is an AOTA Approved Provider of professional development (Course approval ID#4540). This activity offers 0.5 CEUs, introductory educational level for Category One, Occupational Therapy Service Delivery.
  • APTA
  • NAHB (CAPS)
  • NKBA
  • AIBD
  • And other programs or organizations that allow self-reporting.

Meet Your Instructor: Steve Hoffacker

Steve Hoffacker is a highly respected Master CAPS Instructor and an AOTA Approved Provider. His expertise and original material are designed to provide practical, real-world solutions for expanding your aging in place business. Note: Products and companies are mentioned only as resources; Steve receives no compensation or endorsement.

Course Agenda

The program follows a clear and comprehensive agenda:

  • Section 1: Introduction
  • Section 2: Beginning Where You Are
  • Section 3: Assessments & Audits
  • Section 4: Aging In Place Services
  • Section 5: Community Support
  • Section 6: Epilog
  • Questions/Comments/Post-Course Evaluation

Successful Course Completion

To successfully complete the course, participants must attend the entire event, actively participate in activities and discussions, maintain an active camera, and achieve a 70% passing score on the in-class knowledge/skill check questions.

Frequently Asked Questions

Q: Do I need to have the CAPS designation to attend?

A: Completion of the CAPS program is recommended but not required. Professionals who work with older adults, home modifications, or accessibility may still benefit from the strategies and insights covered in this course.


Q: How many continuing education credits will I receive?

A: Participants receive 0.5 CEUs (5 contact hours). Continuing education credits are available for AOTA, APTA, NAHB (CAPS), NKBA, AIBD, and other organizations that allow self-reporting.


Q: What topics are covered in the course?

A:The program covers several practical topics including:

  • Aging in place assessment services
  • Non-clinical evaluation opportunities
  • Pricing and billing strategies
  • Building referral relationships
  • Identifying underutilized programs that connect professionals with clients
  • Expanding occupational therapy and accessibility services

Q: Can I run a productive aging in place business from my home?

A: Yes. Absolutely. Everything we discuss is part of a home-based business, whether conducted entirely from your residence or based there. You can be in business as a sole operator or have a team for service delivery.


Q: Will I get specific examples of types of opportunities I might want to pursue?

A: That is the essence of this class. There are a few dozen examples of business opportunities and directions to pursue with several areas of focus along with links and strategies.