New Home Sales Training | Universal Design/Aging-in-Place - Steve Hoffacker

Steve Hoffacker, New Home Sales Training

We're All About Sales Training — New Home Sales, Aging-In-Place & Universal Design 
Let us help you and bring a new dynamic to your new home sales training program

When you need help with your new home sales presentation — with its organization, content, or effectiveness — or you want to have a stronger presence in your marketplace, Steve HoffackerCAPS, MCSP, MIRM, is standing by to help. You have come to the right place, if you need a more robust, consistent way of:

  •  generating traffic for your sales center and online intake program,
  •  establishing a powerful overall customer experience,
  •  competing effectively against other builders and rental communities,
  •  learning about your customer's wants and needs through a proper discovery process,
  •  determining who is a good fit for your product and who is not,
  •  working with objections or concerns expediently,
  •  engaging in meaningful negotiations,
  •  closing in a natural conversational way,
  •  maintaining appropriate and effective follow-up contact, and
  •  demonstrating outstanding listening and verbal communication skills.

We provide individual, small group, and entire sales team training and coaching by telephone, teleconferencing, and onsite. We don't use facilitators — you get Steve and his more than 30 years of professional experience working directly with you and your staff.

We know that you have many choices on where to go for your new home sales training or who to engage as a sales trainer, consultant, or coach to help you with your sales process, so make sure you select someone who can work well with your organization and shares your work ethic, scope, objectives, business philosophy, and intensity.

Steve is uniquely qualified to help you with your new home sales program because of his extensive sales background  — as an award-winning onsite new home salesperson and with various other products and services also.

 To get the most out of your sales training program — regardless of how many salespeople you have, how many sessions are involved, or where the training takes place — make sure you find someone like Steve who actually has onsite new home sales experience and understands the new home sales process. This way, you'll be working with someone who understands the new home sales process and can anticipate how customers think and act so your staff can be ready to handle what comes their way.

For additional training resources Steve has incorporated many of his techniques and strategies into his several published paperback and Kindle eBooks for new home sales. He also creates blog posts, tips of the day, and social media content such as new home sales videos and slide shows. He frequently shares his expertise at builder functions such as IBS and SEBC.


We can show you how to create effective aging-in-place solutions for people of any age or ability

When it comes to aging-in-place and universal design, Steve knows what it takes to work with your clientele to create results that will satisfy them for many years. While some people just want a simple remodeling or renovation — and may even consider doing the work themselves — others are going to want and need much more extensive, creative solutions to positively impact their living space and provide years of comfort, safety, convenience, and accessibility.

We employ a holistic approach to design, renovation, and solutions as we work with many professionals who can contribute effectively to the process:

  •  home builders, 
  •  remodeling contractors,
  •  renovators,
  •  the trades,
  •  interior designers,
  •  kitchen and bath designers,
  •  occupational and physical therapists,
  •  other medical and nursing professionals,
  •  durable medical equipment suppliers, and
  •  architects.

We also work with and train university faculty, engineers, financial planners, non-profit organizations, governmental officials, and many others concerned with helping people  (regardless of their current age or physical needs) remain comfortably and safely in their homes and to function effectively in their living space.

Because safety and accessibility are such huge aspects of both universal design and effective aging-in-place strategies, we focus on them and incorporate effective ways to address these concerns in our many classes. books, and public programs that we conduct.

The demand is ever-increasing for people desiring to remain in their homes and to have those homes serve them in the most effective safe, accessible, comfortable, secure, and convenient way possible. That is our focus.

Unlike some professionals in this field, Steve understands the differences and nuances between aging-in-place and universal design but knows that universal design is a great baseline strategy for most homes. Those requiring specific treatments beyond that can be addressed on a case-by-case basis. Steve's sales, marketing, and extensive do-it-yourself remodeling experience bring a well-rounded approach to those wanting to learn about and succeed in this field.

Contact Steve to learn more about his training and certification opportunities and his several published paperback and Kindle eBooks on aging-in-place and universal design.  This is a very dynamic field, and we are adding resources frequently.

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Steve HoffackerCAPS, MCSP, MIRM    —    Hoffacker Associates LLC        West Palm Beach, FL USA        561.685.5555        @