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Aging in Place Insider Blog

“We Should Be Comfortable Leaving A Voice Message Because We Are Going To Need To Do It”

Posted August 21, 2016

We’ve all received voice mail messages, and we likely have also received voice mail messages from companies that were intentionally delivered as such. They didn’t really want to talk with… Read more »

“There Is Such A Thing As Too Much Help Too Soon”

Posted August 20, 2016

When we go into a department store, home improvement center, office supply store, or even a fast food restaurant, it’s nice to be acknowledged that we are there, but give… Read more »

“Even If We Could, Making A Sale On Every Presentation Isn’t Practical”

Posted August 19, 2016

Most salespeople are very competitive. We want to win. In fact, we want to win every time. It’s just that this is not very practical. If we made a sale… Read more »

“The Trick To Remembering People’s Names”

Posted August 18, 2016

When we meet someone for the first time, or talk with someone on the phone, how do we remember their name? They give it to us – sometimes before we… Read more »

“Introducing Roy G. Biv To Our Clients”

Posted August 17, 2016

If we think back to our high school science or physics class, we might remember using a prism – a smooth piece of 3-sided solid glass that has the ability… Read more »

“Our Database Is Something That Has To Maintained To Keep It Fresh”

Posted August 16, 2016

We all have some type of a lead management system – from just keeping people’s names and phone numbers on scraps of paper, to maintaining a stack (or loose assemblage)… Read more »

“Websites Are Important, But They Do Not Substitute For An Actual Contact With Us”

Posted August 15, 2016

Most of us have websites today, and we rely on them to help tell our story to people who might be interested in using our services. We want the website… Read more »

“Getting Locked Out Of Our Office May Be Just The Beginning …”

Posted August 14, 2016

What if we showed up to our offices tomorrow, or the next time we went there, and we couldn’t get in because someone had changed the locks? Well, first I’m sure… Read more »

“There’s A First Time For Everything, So Accept It And Move On”

Posted August 13, 2016

As we were growing up, we have each had hundreds of things we did, saw, or experienced for the first time. That’s the way it’s supposed to be. We don’t… Read more »

“Looking Beyond Our Local Markets – Area Codes Matter”

Posted August 12, 2016

Years ago when we asked someone for their phone number (and this would be their home or office number because cell phones had not been introduced yet), they would just… Read more »

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Recent Posts

  • “Six Years & Counting”
  • “Witnessing The Changes Around Use”
  • “Getting Organized For The New Year”
  • “On Having A CAPS Designation”
  • “Rather Than A New Home, Try A New Look To The Current One”

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  • Home
  • About Steve
    • AIP Books
  • CAPS Classes»
    • What Are CAPS Classes
    • Online CAPS Classes Offered »
      • CAPS I
      • CAPS II
      • CAPS III
  • FAQ’s
  • Schedule
  • More Classes»
    • All Continuing Ed Classes
    • Residential Universal Design
    • The Transition Feature
    • Beyond Your CAPS: What’s Next?
    • Evaluating Assessments
    • Establishing Accessory Dwelling Units
    • Understanding Floor Plans For CAPS Professionals
    • Visitability Challenges for Aging in Place
    • Business Essentials For Therapists & CAPS Professionals
  • Blog
  • Reviews
  • Contact