“Sharing Your CAPS Story With Your Customers”

You pursued and received your CAPS designation to gain knowledge and insight on how to provide solutions, products, and services for people of any age or ability that might be interested in renovating their living space and making it more comfortable, convenient, accessible, and safer. Now you need to make sure that the people who… Read more »

“Aging-In-Place Isn’t Always Intentional”

Aging in place – the act of someone continuing to live in their present home and remaining there for as long as they desire – is becoming increasingly popular. In fact, most people (as high as 9-out-of-10) would choose to remain living in their current home rather than having to move into a nursing home… Read more »

“What Does The Client Want Us To Accomplish For Them?”

When a potential client or customer contacts us to discuss and evaluate any contemplated changes in their home that might be required or requested for safety or comfort, we need to begin our conversation by asking what they want to accomplish. Just showing up and making assumptions about what needs to be done or suggesting an… Read more »

“Steve Hoffacker Named 2015 ‘CAPS Educator Of The Year’ By NAHB”

At the National Association of Home Builders International Builders Show in Las Vegas last month, Steve Hoffacker, CAPS, MCSP, MIRM, was recognized as the 2015 “CAPS Educator of the Year.” Steve has educated hundreds of building and related industry professionals over the past 8 years including home builders, remodelers, building and trade contractors, architects, interior… Read more »